Shipping policy
Order Processing Time:
- All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
Shipping Rates and Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- Free shipping on all orders.
Shipping Methods:
- Estimated delivery time for Standard Shipping is 7-12 business days.
International Shipping:
- We offer international shipping.
- Shipping charges for your order will be calculated and displayed at checkout.
- Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Belovedo is not responsible for these charges if they are applied and are your responsibility as the customer.
How Do I Check the Status of My Order?
- When your order has shipped, you will receive an email notification from us, which will include a tracking number you can use to check its status.
- Please allow 48 hours for the tracking information to become available.
Shipping Delays:
- Due to the current global situation, shipping times may be longer than usual. We appreciate your patience and understanding.
- If your order is delayed for any reason, we will notify you as soon as possible.
Lost or Damaged Packages:
- Belovedo is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
Returns and Refunds:
- For information on returns, refunds, and exchanges, please visit our Return Policy page.
Contact Us:
- If you have any further questions, please don't hesitate to contact us at [Your Contact Information].